Managed IT Services

Our Managed IT Service Provides a complete outsourced IT Department for your business

Companies today need to focus their time and energy on building and managing their business. This means that in order to stay ahead of the competition, they cannot afford costly downtime caused by viruses, updates, slow running computers, and error messages.

Get peace of mind today!

Void Networks offers proactive, stress free managed IT service. Our flat-rate services can give you the peace of mind by reducing your costs, increasing productivity, and minimizing risk. Often times, we will find and solve your computer problems before you even know you have them. We provide full-service on-site and remote IT solutions.

A PROACTIVE APPROACH TO IT SUPPORT

You don’t want an IT support company that just fixes problems. You want a partner that will prevent them from happening.

Service Desk
With our service desk & cloud based ticketing system, you are only a call, or email away from a friendly and fully qualified IT technician.

Managed Security
We provide a comprehensive suite of managed cyber security products and services to protect you and your staff, including anti-virus and firewalls.

Remote Support
Using advanced remote support software allows us to rapidly resolve 98% of issues we deal with, meaning your staff can get back to work quicker.

Managed Backup
Our Managed Backup solution allows us remotely monitor your backups for any issues or failures. If an issue is detected a detailed report is sent to our helpdesk.

Network Monitoring
Using our special software we scan your network 24/7 and are instantly alerted to any threats and outages such as Malware infections, and internet dropouts.

Patch Management
Never worry about updates or security patches again, we install all recent updates on your devices daily. Patch Management is included with all support packages.

FLAT RATE BILLING
We make it easy with flat-rate billing. Know exactly what you're paying each month. You get unlimited support for all of your issues with a simple monthly bill.

TECH SUPPORT 24/7/365
Your business technology runs around the clock, and you just might also. That’s why our helpdesk is available 24/7/365, and we have the tools to provide you support from anywhere in the world.

Monitor - Alert - Resolve Our 3 step process to providing reliable proactive IT support

Monitor
Using specially designed software installed onto your computers we can monitor your computers for issues 24/7.

Alert
If an issue is found, the monitoring software will automatically raise an alert and create a ticket in our helpdesk.

Resolve
Once a ticket is created, our team will remotely access the troublesome computer to investigate and resolve the issue.

GIVE US A CALL AND SPEAK TO ONE OF OUR FRIENDLY TEAM.. Let us help take the stress out of your IT, let us manage your IT infrastructure.

CONTACT US